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Home Forums Induced Lactation aka Adoptive Breastfeeding Medical Interventions to Induce Lactation/Increase Milk Supply Medela Customer Service Troubleshooting

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Medela Customer Service Troubleshooting #6274 10/03/05 12:33 PM
Joined: Feb 2005 Posts: 94 K Karie OP member
OP Karie member K Joined: Feb 2005 Posts: 94	Hello again: I called Medela Customer Service and the representative walked me through a troubleshooting. It turns out that one of the yellow valves under the breast cup was cracked. It broke the seal which caused the loss of vacuum on that side. I didn't even notice that. I have a place to get replacement parts and then it's fixed. That is good customer support from Medela. Karie Domestic Adoption Program Girl, born Sept. 19, 2005 Girl, born Aug 8, 2001

Re: Medela Customer Service Troubleshooting Karie #6275 10/08/05 01:50 PM
Joined: Sep 2002 Posts: 1,347 Canada L Lenore extra helpful experienced member
Lenore extra helpful experienced member L Joined: Sep 2002 Posts: 1,347 Canada	Hi Karie, Were you able to obtain the replacement parts? Is everything ok now? Best, Lenore Goldfarb, Ph.D.,CCC,IBCLC Wife to Rob, Mom to Adam aged 13, and Ethan aged 9, both born via GS and breastfed via Regular Newman-Goldfarb Protocol.

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