hay ya well they do come in plastic bags, but i didn't have a problem with it. The first time i ordered from them it took about 1.5 weeks for me to get them, but the second time it took like 3 weeks b/c it got lost in the mail. ouch, but i have never had a problem with payment or billing issues at all. do u still have those pills, if u do i would buy them from u here shortly.